Cura 4.1 Crashing at Startup

[ronel 0]

Hello everyone. I am having trouble launching Cura 4.1. The program crashes right after I try to launch it. I tried looking up the issue and couldn't find anything, I'm hoping I can get some help here. I've attached the log files to this post, the zip archive also contains the dxdiag file.

cura.log logs.zip

[johnse 31]

I had an issue last night where Cura wouldn’t start (Windows 10, mostly up-to-date). There was a reboot pending to finish installing Windows updates. Cura would not show even its splash screen, but Cura.exe was in task manager under background processes. 

 

Tried killing itand restarting. That didn’t work.

 

rebooted, which finished windows updates, and Cura was fine.

[yttrium 0]

Mac OS Mojave 10.14
same here. i cant start that new cura 4.1

it crashes.

Edited July 12, 2019 by yttrium
addon

[Smithy 1,144]

You can try to remove the configuration folder and start from scratch. 

Cura 4.1 is running fine for me on Mac OSX Mojave.

[yttrium 0]

Just deleting and reinstalling didnt help so far.
If i delete said configuration folder and want to start from scratch. Do i loose all my settings?

right now i have 4 versions of cura installed. that way i can make shure that i can go back to a working setup...

 

[Umo_Alex 4]

It looks like we have the same problem:

Try running it in Windows 8 Compatibility Mode.

 

[Smithy 1,144]

7 hours ago, yttrium said:

If i delete said configuration folder and want to start from scratch. Do i loose all my settings?

Unfortunately yes, but you can rename or move the folder to another location, just for testing if this would solve the problem.