Cura 4.2.1 stuck at loading preferences on splash screen

[Stuarts 1]

I've been running 4.1 for a while and just installed 4.2.1. When I start it, the splash screen opens and cycles through loading plugins and then updating configuration. 2 hours later it is unchanged.

 

I have established that if I have my network disabled, it crashes pointing at the thingiverse plugin. I'm not sure if that is significant or not.

 

 

Edited August 3, 2019 by Stuarts
incorrect details

[ahoeben 1,948]

Thingiverse has been down a lot lately. You could try removing the thingiverse plugin manually.

 

On Windows, go to %APPDATA%\cura\4.2\plugins, and remove the thingiverse plugin folder.

[Stuarts 1]

This hasn't fixed the problem and I doubt that thingiverse is the issue as 4.1.0 loads without error.

 

I have reinstalled and it now gets past upgrading configuration and now sits at loading preferences.

 

 

[ahoeben 1,948]

Sorry, you suggested it hung on that plugin, I told you how you can manually remove that plugin. I did not mean to say the plugin is broken (though I’ve heard thingiverse often is)

[Stuarts 1]

I have seen the same mentions of problems with thingiverse, but haven't seen any problems with Cura 4.1.0 so it doesn't seem like a thingiverse problem.

[Stuarts 1]

I think I just solved this problem. I've been fighting with it for 3 days.

 

I have run the compatibility troubleshooter and it has recommended Windows 8 compatibility.

 

I now have it running.

 

It did change some settings in my active profile which it adopted from my 4.1 config. It changed line width and speeds.

Edited August 5, 2019 by Stuarts
correcting detail