Jump to content
Ultimaker Community of 3D Printing Experts

Cura 4.2.1 stuck at loading preferences on splash screen


Stuarts
 Share

Recommended Posts

Posted (edited) · Cura 4.2.1 stuck at loading preferences on splash screen

I've been running 4.1 for a while and just installed 4.2.1. When I start it, the splash screen opens and cycles through loading plugins and then updating configuration. 2 hours later it is unchanged.

 

I have established that if I have my network disabled, it crashes pointing at the thingiverse plugin. I'm not sure if that is significant or not.

 

 

Edited by Stuarts
incorrect details
  • Link to post
    Share on other sites

    Posted · Cura 4.2.1 stuck at loading preferences on splash screen

    Thingiverse has been down a lot lately. You could try removing the thingiverse plugin manually.

     

    On Windows, go to %APPDATA%\cura\4.2\plugins, and remove the thingiverse plugin folder.

  • Link to post
    Share on other sites

    Posted · Cura 4.2.1 stuck at loading preferences on splash screen

    This hasn't fixed the problem and I doubt that thingiverse is the issue as 4.1.0 loads without error.

     

    I have reinstalled and it now gets past upgrading configuration and now sits at loading preferences.

     

     

  • Link to post
    Share on other sites

    Posted · Cura 4.2.1 stuck at loading preferences on splash screen

    Sorry, you suggested it hung on that plugin, I told you how you can manually remove that plugin. I did not mean to say the plugin is broken (though I’ve heard thingiverse often is)

  • Link to post
    Share on other sites

    Posted · Cura 4.2.1 stuck at loading preferences on splash screen

    I have seen the same mentions of problems with thingiverse, but haven't seen any problems with Cura 4.1.0 so it doesn't seem like a thingiverse problem.

  • Link to post
    Share on other sites

    Posted (edited) · Cura 4.2.1 stuck at loading preferences on splash screen

    I think I just solved this problem. I've been fighting with it for 3 days.

     

    I have run the compatibility troubleshooter and it has recommended Windows 8 compatibility.

     

    I now have it running.

     

    It did change some settings in my active profile which it adopted from my 4.1 config. It changed line width and speeds.

    Edited by Stuarts
    correcting detail
  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
         
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    ×
    ×
    • Create New...