Jump to content
Ultimaker Community of 3D Printing Experts

Stuck in cooldown (latest S5 frimware)


Recommended Posts

Posted (edited) · Stuck in cooldown (latest S5 frimware)

I just updared my S5 firmware and the first print ended and just sat there in the cooldown phase with the print head a short way above the print

@CarloK please help

I selected skip cooldown, then the next print went haywire !, it dragged the nozzle accorss the bed after the level procedure and then the bed just dropped all the way to the bottom and failed !!!!, the software effectuvly crashed, never seen this before

 

any ideas, can i roll back firmware ?

 

Also i updated my Mac to Cataylina, but cant see how this would affect the slice and the end of the print ?

 

Edited by Link
  • Link to post
    Share on other sites
    Posted (edited) · Stuck in cooldown (latest S5 frimware)

    also, when its sitting in the cooldown phase, print core 2 heats up and then cools down !!!, someting is very wrong

     

    then if i wait around 5mins the print head homes and the print finishes

     

    Edited by Link
  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)

    I think they have I bigger problem. Today I got the air manager. The Air Manager was recognized with the new firmware but not configured. When you do I got an unspecified Error (E36) 

    The downgrade of the firmware will work again, but with no air manager.....

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)
    21 minutes ago, zungara said:

    I think they have I bigger problem. Today I got the air manager. The Air Manager was recognized with the new firmware but not configured. When you do I got an unspecified Error (E36) 

    The downgrade of the firmware will work again, but with no air manager.....

    i am not sure you can downgrade the FW, is this possible ?

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)
    1 minute ago, fbrc8-erin said:


    You can downgrade firmware if you have an older version saved on a USB stick.

    i dont have the older version, is there somewhere to get those (incase it goes bad again)

  • Link to post
    Share on other sites
    Posted (edited) · Stuck in cooldown (latest S5 frimware)

    Ultimaker.com/firmware

    Edited by lrodriguez
  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)

    Your printer will also display this after certain conditions.
     

    But just go into the update menu and it will be there.

    EBADBA40-CB3D-475D-A743-ACB339E04F24.jpeg

    EC116DA5-7B93-4614-8787-804FAED270F7.jpeg

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)

    since yesterday there is a "new" Firmware. And as you can can read in this forum the new one is the old one. Ultimaker makes a roll back to 5.2.11

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)
    36 minutes ago, zungara said:

    since yesterday there is a "new" Firmware. And as you can can read in this forum the new one is the old one. Ultimaker makes a roll back to 5.2.11

    Not sure I follow, I wasn't prompted to do a update. I just reinstalled whatever UM gave me when I said install latest. Are you saying this is back to a older version ?

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)

    This makes more sense now, I was on 5.4 and must have flashed 2.11 back, will check the version numbers later. Not sure why my printer didn't prompt me to roll back. 5.4 is badly Brocken. It dragged the print nozzle accross the bed and dropped the bed at high speed into the end stop !!!, That should have never been released !, Just lucky my printer isn't damaged !!

  • Link to post
    Share on other sites
    Posted · Stuck in cooldown (latest S5 frimware)
    On ‎10‎/‎11‎/‎2019 at 3:25 PM, Link said:

    I just updared my S5 firmware and the first print ended and just sat there in the cooldown phase with the print head a short way above the print

    @CarloK please help

    I selected skip cooldown, then the next print went haywire !, it dragged the nozzle accorss the bed after the level procedure and then the bed just dropped all the way to the bottom and failed !!!!, the software effectuvly crashed, never seen this before

     

    any ideas, can i roll back firmware ?

     

    Also i updated my Mac to Cataylina, but cant see how this would affect the slice and the end of the print ?

     

    With the new firmware I found that even if you select to skip cooldown,  you can not "confirm removal" of the print and move on with life untill the bed has cooled down to 59 deg.   This is a pain if you are printing with CPE and the bed temp is 110deg and the you about the print on the first layer and want to restart the print right away.  With previous firmware versions it was faster to powerdown and power up the printer to retain bed heat, but with the new firmware this too is not possible.  When the printer restarts, it still wants to cooldown.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    ×
    ×
    • Create New...