I checked it now myself, to enable the two factor authentication you have to scan the QR code with your app (google authenticator or Authy or whatever you use). So maybe you can remember which app you have used in the past, there you will find the code for the login.
Hi Smithy
Thank you so much, I managed to recall that I had used Auxy as my authenticator (had to go to my app purchase history to remind myself which one it was) and lo and behold! my details for Ultimaker were there! signed in this mornign and everything is back to normal.
Really new system to me! never used this for snything else but at least its safe I suppose lol
Glad to hear that it is working for you again. 🙂
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Smithy 1,141
This has nothing to do with your printer, you have enabled the two factor authentication for your UM login. So you it is not only secured with your password but additionally with this code. You are right, the code is a onetime code and normally you have to use an app which is able to generate these codes.
I haven't enabled it for my account, but normally (on other sites) you get the instructions how to configure your app and also the backup codes during the initial setup of the two factor authentication for your login.
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