Just now, Carla_Birch said:The sensor works fine, long you have the latest firmware installed. The problem is likely down to not having the right tension set on the feeder on the back of the printer, you adjust it with the little bolt that you can access via the small hole on top of each feeder.
Also be sure to clean the feeder out from time to time and also the print core's. If the filament slips at any point due to wrong tension or a part blockage you grind a part of the filament away in the feeder and it will be unable to feed and so the sensor will give the error that the filament as run out because it's stopped feeding. If the tension is to loose its far more easy for the feeder to slip and not feed the filament and so giving the error.
Thanks for the feedback. I'll check FW versions. One of the S5s is only a few months old, so I would think newer FW, but perhaps it sat on the shelves for a while before we bought it.
Looking at the tensioning gages, they seem to be about in the middle of the slot. Should we just crank them up higher? Is there such a think as too high? If so, how do we know when we hit that?
With regard to nozzle blockage, what's the test/treatment for that - or perhaps this is answered in the FAQ.
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Carla_Birch 116
The sensor works fine, long you have the latest firmware installed. The problem is likely down to not having the right tension set on the feeder on the back of the printer, you adjust it with the little bolt that you can access via the small hole on top of each feeder.
Also be sure to clean the feeder out from time to time and also the print core's. If the filament slips at any point due to wrong tension or a part blockage you grind a part of the filament away in the feeder and it will be unable to feed and so the sensor will give the error that the filament as run out because it's stopped feeding. If the tension is to loose its far more easy for the feeder to slip and not feed the filament and so giving the error.
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