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cura 4.4 fatal error

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Posted · cura 4.4 fatal error

tried installing 4.4 but as soon as it opens i get a fatal error. any help would be appreciated. 

cura.jpg

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Posted · cura 4.4 fatal error

It's a bug. You can work around it by replacing the IntentCategoryModel.py file mentioned in the dialog above with this file (zipped so it can be attached to this thread). Hope this helps.

 

 

 

 

 

IntentCategoryModel.zip

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Posted · cura 4.4 fatal error

where should this be located? either i am looking in the wrong spot or it doesn't exist. even searching for it your  zip is the only place it shows up

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Posted · cura 4.4 fatal error

Sorry, I'm not that familiar with Windows but I suggest trying the following. Copy the replacement IntentCategoryModel.py file into the Cura install directory (something like c:\Program Files\Ultimaker Cura 4.4\) and restart cura. If that isn't sufficient, you probably need to remove the original file (which has a .pyd suffix rather than .py) from the python35.zip file that is in that directory.

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Posted · cura 4.4 fatal error

thanks for trying to help, but still not working. tired of messing with , just going to uninstall

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Posted · cura 4.4 fatal error

Sorry I couldn't help. That fix worked for me when I got a similar crash. Please open an issue on github showing the image you have above so that the Cura devs will be aware of the problem.

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Posted · cura 4.4 fatal error

The exact same error is happening to me as well.

I just installed 4.4 without uninstalling 3.4 because I just wanted to test the new version.

Windows 10 x64

I7 8700K

32GB Ram

Nvidia GeForce 1070 with driver 441.41

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Posted · cura 4.4 fatal error

Same error here, tried to 'fix' the issue with the provided .py file, but that doesn't help (its located in python35.zip file).

 

I really hope we'll see a 4.4.1 soon (tm). ;-)

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Posted · cura 4.4 fatal error

Hello

Registered me for this "fatal error".

Exactly same thing on my side.

 

Till Cura 4.3.0 everything went fine.

 

Since Cura 4.4.0 exactly same error messages like first post image

and cura won't start and closes.

 

My System similar to Post 1

Win10Pro 1809

I7-8700 CPU @3,2Ghz

16GB Ram

Nvidea GeForce GTX 1060 3GB

Newest Driver for Grafics 

Newest Phyton 3.8 - also reinstall of complete Phyton 3.5 did not fix the fatal error

 

@admin

@support

Please have a look!

 

regards

Michael

 

 

 

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Posted · cura 4.4 fatal error

Had the same error dialogue after install as the OP and here is what fixed it for me.

Noticed the Visual C++ 2015 redistributable wasn't showing up in the windows apps list after Cura 4.4 installed, despite ticking the checkbox to install.

I tried manually installing VC++2015, but the install complained that there was already a version installed, despite not showing up on the apps list.

I ended up having to uninstall Microsoft Visual C++ 2017 Redistributable in order to then install Microsoft Visual C++ 2015 Redistributable. Then voilà, it worked!

Hope this works for someone.

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Posted (edited) · cura 4.4 fatal error

I've just downloaded 4.4.1 and I still get the same crash as I got with 4.4.

 

Windows 7 (64 bit) and Anycubic Mega S printer

 

I've submitted reports at the time of the crash.

 

regards

Edited by PaxtonP4

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Posted · cura 4.4 fatal error

same here. Just installed 4.4.1 - and get the same fatal error while starting up. 😞

 

 

Anmerkung 2019-12-23 215923.jpg

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Posted (edited) · cura 4.4 fatal error

Also still getting the error when starting up in 4.4.1. I submitted via "send report". I seem to get 4 instances of the crash report dialog 

 

Starts fine on my laptop, this only occurs on my desktop PC

 

Added DXDiag screenshots with system info

 

 

8GfAdLM7Lc.png

dxdiag_hb1sqxLsfO.png

dxdiag_Owi1brJMBK.png

Edited by z-axis-3d
added more information regarding system

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Posted · cura 4.4 fatal error

I had this same issue and i got it resolved.

I went into my computer>user>(whatever your user name is)>appdata

(if you dont see appdata you need to show hidden files in that folder.)

 

now go into local and delete cura folder
then go into roaming and delete cura folder.

relaunch your program and it should work.

Hope this helps.

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Posted · cura 4.4 fatal error

Thank you for your reply. I uninstalled 4.4 and installed 4.4.1 and it launched fine.

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Posted · cura 4.4 fatal error

I have the same fatal error with MAC catalina . Can anyone help us installing and solving this problem? i'm simple user, i'd like to be helped step by step 😞

 

thank you 

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Posted (edited) · cura 4.4 fatal error

@glendleyoung's fix worked for me. Deleted the old AppData and it launched appropriately. Had to re-setup my printer but that was fine.

Edited by sageleader

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Posted · cura 4.4 fatal error

On whichever platform you are using, first uninstall Ultimaker Cura, then search for "Cura" and delete any folders that have user settings data from previous versions. (I deleted two folders named Cura) After a fresh install it works fine but you need to go and set your preferences to what you had before if you had anything.

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Posted · cura 4.4 fatal error
On 1/1/2020 at 12:11 AM, glendleyoung said:

I had this same issue and i got it resolved.

I went into my computer>user>(whatever your user name is)>appdata

(if you dont see appdata you need to show hidden files in that folder.)

 

now go into local and delete cura folder
then go into roaming and delete cura folder.

relaunch your program and it should work.

Hope this helps.

 

Thank you very much!

Tried exactly what you mentioned and, It's starting now 🙂

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Posted · cura 4.4 fatal error
On 12/31/2019 at 4:11 PM, glendleyoung said:

I had this same issue and i got it resolved.

I went into my computer>user>(whatever your user name is)>appdata

(if you dont see appdata you need to show hidden files in that folder.)

 

now go into local and delete cura folder
then go into roaming and delete cura folder.

relaunch your program and it should work.

Hope this helps.

 

This resolved it for me.  Thank you

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