That update might only be related to Ultimaker 2's. Daid hasn't given out much details on that issue. I think the update is a firmware update but even that I'm unclear on.
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Talking Additive 'Ask Me' about Metal FFF & performance polymers
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Our Application engineer Andrea Ciappi will be online for at least an hour to answer questions you have regarding these performance filaments. Make sure to post your questions with #TalkingAdditive so we'll be able to find them, even if you send them our way prior to to the event.-
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Introducing: Ultimaker 2+ Connect
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Today we are launching a new and improved printer; the Ultimaker 2+ Connect. Following the gigantic footsteps of the workhorse that is the Ultimaker 2+...-
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Ultimaker Essentials launch
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Today marks the day that Ultimaker Essentials is open for business!-
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IRobertI 469
Since you are using a cloned machine (if I understand you correctly), it's unlikely that anyone is able to help since we don't know how it's built.
However, there is a bug in the current firmware which may be causing this issue (if that's what your machine is using...). Update will be out on Monday.
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