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kada

Have to Refund!!!

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Posted · Have to Refund!!!

I'm sorry but I have to request a refund of the ultimaker2 I ordered on September 24, 2013.

My order is R655373778

 

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Posted · Have to Refund!!!

This is a hot piece of kit made by a great company.... they have such an amazing overall reputaton that they were flooded with orders on day one... 99% of us know that this company is still growing and breaking their backs to get orders out ASAP... I know personnaly that they are taking no chances and checking every detail of every printer before it goes out... so the quality is as good or better as one of the big retail brands..

all i can say.. everyone take a chill pill.. your getting something amazing.. that sometimes takes time !!!

if you want cheap and nasty and fast, then go to your local big electronics store... im sure they will pawn you off with a piece of dirt like the Fabbster here in Germany !

Ian :-)

 

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Posted · Have to Refund!!!

Hi Kada,

Thank you for your post. I will get in touch with you through a personal message.

I am curious to hear what let you to the refund, if it is something we could have prevented or perhaps a totally different reason. Of course if you insist you are entitled to a refund so that is no problem.

Thank you and have a good day.

And thank you all guys, for the nice words about the Ultimaker2! At the moment I am in London at the 3D Printshow and it is a true pleasure to see everyones response when they see the machine and a pleasure for me to work with it ^^

 

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