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PLA filament not recognized by material station


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Posted · PLA filament not recognized by material station

Last week I installed an Ultimaker S5 together with material station and air manger. The firmware was upgraded to the latest version available. The first prints are fine. But an original Ultimaker PLA red spool was not recognized by the material station. It is not recognized in any slot wheras other material like Ultimaker PLA yellow is recognized in any slot.

So I guess that there are two options for an error:

 

- NFC tag of the spool is not working

- Error in the firmware of the printer that does not recognize red spools

 

Is it possible to get a NFC-Tag separately to "repair" the spool?

 

It is a pity that the user is not able to overwrite the type of material manually. The only thing to do is to choose "PLA generic" to make the filament work.

 

Has anybody experienced similar problems? Solutions?

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    Posted · PLA filament not recognized by material station

    Just today I tried another spool (Ultimalker PLA transparent) which is also not recognized by the material station. I would be happy to hear whether anybody else has experienced the same problems. Some spools are not recognized in any slot of the material station whereas other spools are working fine.

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    Posted · PLA filament not recognized by material station

    A not properly recognized or oriented NFC tag (e.g. very early Ultimaker NFC spools had the tag on the "wrong" side) can block the whole NFC recognition of the Material Station with the current firmware. Please make sure this is not the case.

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    Posted · PLA filament not recognized by material station

    Thanks for your advice. I doublechecked it: Tags are on the "right" side. The spools were bought one week ago from an official Ultimaker dealer.

     

    One moe time: Is there an option to get a new NFC tag to figure out whether it is a firmeware issue or not?

     

    It is also a pity that I cannot choose a dedicated Ultimaker filament manually. The only option is to click on "PLA generic".

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    Posted · PLA filament not recognized by material station

    This has been happening to me repeatedly as well.  Behavior and reliability seems to vary spool by spool.  If there were a way to correctly override manually this would be really helpful, since now the current "solution" is to remove and retry multiple times to eventually get it to recognize a flaky spool.

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    Posted · PLA filament not recognized by material station

    Member "Sculleyd" is absolutely right. The system does not work stable. Some spools that were fine are now recognized with the worng color. From my point of view the manual override should be implemented in the next firmware release.

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    Posted · PLA filament not recognized by material station

    Make sure you insert Ultimaker spools close to the left edge of the Bay used. The likelihood of a wrong recognition can be significantly reduced like this to my personal experience. The reason is that NFC tags are well separated from the NFC sensor of the bay right from the used one; social distancing for spools so to say...

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