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Ultimaker Cura Marketplace blocked by company firewall


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Posted (edited) · Ultimaker Cura Marketplace blocked by company firewall

My Ultimaker Cura Marketplace is blocked by our company firewall. 

Our companies IT department told me that they will add a proxy exception, if they have the "in software web address of the market place" respectively some connection information.

 

Can somebody maybe provide me with this info? 

marketplace.PNG

Edited by mkaj2019
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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    Hi,

     

    If you allow outgoing HTTPS (port 443) connections to api.ultimaker.com everything should work fine.

     

    Chris

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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    My IT department has now opened the connection to api.ultimaker.com but it still does not work.

    I can see the marketplace now but the icons/pictures are not loading and if I click on the a material download nothing is happening. Could you please tell me also the links for icons/images and the connection for the download buttons?

     

     

    marketplace02.PNG

    marketplace03.PNG

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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    Hi Chris,

     

    I am sorry to bother you again. My IT department has now whitelisted the link https://storage.googleapis.com/ultimaker-cura-packages but unfortunatly it still does not work. Still no pictures and still no download possible.

    They also do not want to whitelist the whole https://storage.googleapis.com

    Are there maybe more links needed for the whitelist?

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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    Hi,

     

    I'm not sure why it wouldn't work with that URL whitelisted. Does your IT admin have some kind of network logging to see which requests are being blocked?

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    Posted (edited) · Ultimaker Cura Marketplace blocked by company firewall

    Network logging is a little bit difficult. We have about 400 Employees at our headquarter. There is too much traffic, it would be like searching for a needle in a haystack. 

    Edited by mkaj2019
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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    If you can't connect to the download location this won't help getting profiles into cura, but fyi you can browse the marketplace directly (materials and plugins) ;

     

    https://marketplace.ultimaker.com/app/cura/materials

    https://marketplace.ultimaker.com/app/cura/plugins

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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    Using the external marketplace also does not work, I have tried that before. If I click on install it shows me that it was added to Cura. But the material is still missing in Cura. Do I need to connect Cura to the Ultimaker Cloud to get this working? I can't connect to the Ultimaker Cloud this is also blocked by the company firewall. 

     

     

    cura.JPG

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    Posted · Ultimaker Cura Marketplace blocked by company firewall

    In order to succesfully use Ultimaker's online services, you should whitelist the following list of domains:

     

    account.ultimaker.com

    mycloud.ultimaker.com

    marketplace.ultimaker.com

    contribute.ultimaker.com

    api.ultimaker.com

    storage.googleapis.com

     

    And yes, you'll need to sign in in Cura with your Ultimaker Account in order to synchronize marketplace items from web to Cura.

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