Essentials - Weird email after sending in support ticket

[Huib 3]

Hello!

 

I've just send in a second support ticket about essentials with some questions. 

When I submitted the ticket I got the following email: 

Hello,

Thanks for getting in touch!

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I am not sure if my ticket was send and/or received . Any way I (or you :P) can check this? Really want to start checking this out this week. Don't have a lot of time after that 😞

 

[Szahari 17]

Hi Huib,

 

your ticket was received in well and good order!  we're working on the ticket, and you'll hear back before the end of the day ! Also gonna look into why you got that email!

 

Best

[Huib 3]

Thanks! 🙂

Just wanted to know for sure