11 minutes ago, nallath said:Is there anywhere specific where this is/was mentioned? I've not seen it so far (i would have said something about it if I did, since we simply can't provide that support!)
First reference I could find quickly, on these very forums:
https://community.ultimaker.com/topic/14211-cura-faq/
"Which 3rd party printers are supported by Cura?
A complete list of supported 3rd party printers can be found here."
There are also several notes about not offering technical support for third party printers. I don't think that suggesting the software is 'not broken' really qualifies as technical support, your definition may vary.
And look, I appreciate that 3rd party printers might not be the #1 priority on a day-to-day development basis, but consider that Cura is the gatweay drug into the Ultimaker ecosystem. You must surely gain a huge portion of your sales from 3rd party people starting with cheap knockoff printers, using Cura, then specifically selecting an Ultimaker printer as their next step up because of their familiarity with Cura. That is certainly why I bought my Ultimaker printer, and why I have convinced many others to buy Ultimaker printers. That all goes away if 3rd party support is pushed too far to the background.
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nallath
Indeed they didn't, because they don't release software at all. The cura installer is actually the only bit where a profile can get deleted, apart from a manual deletion from the interface
SandervG
Hello, Let's conclude this discussion. Ultimaker Cura is tailored for Ultimaker 3D printers and open to third party printers. We create the platform and keep that door open, but we are no
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Toxic blame has never fixed a single issue. Not with printers, cars, or anything else. Is the software perfect? No. Is it frustrating at times? Yes. When was the last time I did someth
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Is there anywhere specific where this is/was mentioned? I've not seen it so far (i would have said something about it if I did, since we simply can't provide that support!)
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