Jump to content
Ultimaker Community of 3D Printing Experts

Ultimaker S5 Pro Bundle Connection Stability


Recommended Posts

Posted (edited) · Ultimaker S5 Pro Bundle Connection Stability

HI All

 

Second digital factory point of the day, our printer once printing is almost always unreachable from Cura not allowing us to stack up prints into the build queue. Our S5 Pro is set up via ethernet not wireless, and even when it says unreachable we are nearly always able to see the camera, on the web portal and Cura. I have read that the printer rightfully prioritises teh print rather than DF, but this is very odd given we only have a single printer setup. I was hoping for an answer before we order more printers and increase the load. 

 

Regards

 

Iain

Edited by ICarrE12020
  • Link to post
    Share on other sites
    Posted · Ultimaker S5 Pro Bundle Connection Stability

    Hi,

     

    The firmware teams are working on improving network stability. In the mean time, can you upload your printer's log here so I can attach them to our internal tracking ticket?

     

    Chris

  • Link to post
    Share on other sites
    Posted · Ultimaker S5 Pro Bundle Connection Stability

    Easiest would be to dump the whole ZIP file to a USB drive from the printer's touch screen settings menu. Then upload the ZIP here or send it to me in a private message.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    ×
    ×
    • Create New...