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Ultimaker S5 Pro Bundle - Display unresponsive after update to 5.8.0.0


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Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to 5.8.0.0

Since the update of my Ultimaker S5 Pro Bundle to firmware 5.8.0.0 the touch screen gets unresponsive after a while. However the printer is perfectly reachable by WebUi and also able to print. But swapping nozzles requires a cold start of the unit to bring the touch functionality back to the screen. 

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    Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to 5.8.0.0

    I'm seeing the same thing, I think.  I saw it last night 2x when trying to start a print and needing to swap filament in the material station.  Screen stuck at "Ultimaker" both times.

    IMG_20200902_221811.jpg

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    Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to 5.8.0.0

    That logo is usually only seen at startup. Does your printer boot until you get the main menu?
    You need to reset all printer settings - something did not initialize properly after the firmware upgrade. If your printer does not come up to the main menu (give it 15-20 minutes please), switch it off, disconnect the material station bus cable and switch it on again so it starts as a standalone S5. Then you can do the reset.

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