Ultimaker 3 Lost Functionality in Digital Factory

[ksjack 0]

Having upgraded to Cura 4.7 and Digital Factory, I find that I have lost much of the Cura Connect functionality. 

 

I have a group of 4 UM-3s, which I used last Spring as a group for remote printing of student work. Now that I'm rolling into fall quarter, I can no longer remotely:

 

-access camera

-abort prints

-delete prints from queue

 

Additionally, I can no longer access the printer management page/analytics via the local ip address.

 

Is there any way to restore this functionality to UM3 without rolling back to previous version and using Cura Connect? Why was this functionality removed for my printers? 

 

jack

[Dim3nsioneer 557]

Do you use Ultimaker Essentials Early Access? Then please get in contact with your reseller and ask him for a Digital Factory compatible firmware for your Ultimaker 3.

[ctbeke 133]

Hi,

 

The regular Ultimaker 3 firmware (5.2.12) does indeed not support these features. I'm not sure you how had these features before, but that was likely via the local network UI instead of the cloud?

 

Chris

[ksjack 0]

It was the local network UI (i.e. using the local ip address in my browser OR drilling down via the cloud interface into the local UI) but, interestingly enough, I was able to manage via those LOCAL ip addresses when not connected in any way to the campus network.

 

It was spooky, and none of my IT guys could figure out why it worked, but it did in fact work.

 

jack

 

ALSO, to be clear, my student assistants were able to manage the print queue in the same way, so the functionality was consistent.

Edited October 6, 2020 by ksjack