Jump to content
Ultimaker Community of 3D Printing Experts

Ultimaker 3 Lost Functionality in Digital Factory

Recommended Posts

Posted · Ultimaker 3 Lost Functionality in Digital Factory

Having upgraded to Cura 4.7 and Digital Factory, I find that I have lost much of the Cura Connect functionality. 


I have a group of 4 UM-3s, which I used last Spring as a group for remote printing of student work. Now that I'm rolling into fall quarter, I can no longer remotely:


-access camera

-abort prints

-delete prints from queue


Additionally, I can no longer access the printer management page/analytics via the local ip address.


Is there any way to restore this functionality to UM3 without rolling back to previous version and using Cura Connect? Why was this functionality removed for my printers? 



  • Link to post
    Share on other sites
    Posted · Ultimaker 3 Lost Functionality in Digital Factory



    The regular Ultimaker 3 firmware (5.2.12) does indeed not support these features. I'm not sure you how had these features before, but that was likely via the local network UI instead of the cloud?



  • Link to post
    Share on other sites
    Posted (edited) · Ultimaker 3 Lost Functionality in Digital Factory

    It was the local network UI (i.e. using the local ip address in my browser OR drilling down via the cloud interface into the local UI) but, interestingly enough, I was able to manage via those LOCAL ip addresses when not connected in any way to the campus network.


    It was spooky, and none of my IT guys could figure out why it worked, but it did in fact work.




    ALSO, to be clear, my student assistants were able to manage the print queue in the same way, so the functionality was consistent.

    Edited by ksjack
  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Ultimaker Transformation Summit

        On April 20 - April 23 we will host the Ultimaker Transformation Summit. Come talk to us via Live chat and get inspired by any of our relevant presentations!
        • 6 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    • Create New...