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Is the video feed broken?


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Posted · Is the video feed broken?

Its been a while since I upgraded CURA. Last version I had still said "print through network"

This new one says "print via cloud". Can't say I'm happy that my prints are going to the internet and back to my printer (I wish there was an option not to), but that's a discussion for another time.

My current problem is that the video feed is broken. The button is grayed out.

Is there a way to fix this?

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    Posted · Is the video feed broken?

    Both is possible and only if oyu want.

    So when your Cura only shows "print via cloud" then Cura cannot find the printer in your network. The easiest solution is to go to the printer settings page in Cura, select your printer and click on the connect button. Normally your printer appears in the list, select it and click connect. The reason is that for some reasons, Cura has lost the connection and was not able to reestablish it automatically. A Cura restart could also help.

     

    If you don't want to use the cloud features, then you can remove your printer from the cloud. So it is optional to use it. You can do this on the printer itself or if I remember correctly also from the cloud (digital factory)

     

    And the reason why your video stream is not working is the same why Cura cannot connect directly to your printer. So after doing the steps above your video stream will also work again I guess.

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    Posted · Is the video feed broken?

    "print over cloud" is only available when:

     

    1) you have actively connected your printer to the cloud (via https://digitalfactory.ultimaker.com).

    2) the printer cannot be found by Cura on the local network (which is always the preferred networking route).

     

    So this is a pretty active opt-in. The reason we're doing more and more via the cloud however is to actually prevent issues with local networking, which are very common due to the many different LAN setups our users have. If you're worried about security or privacy, I can refer you to our support section about this topic.

     

    As for the camera, this is not available in Cura when using cloud, but it is available on https://digitalfactory.ultimaker.com when using an Ultimaker S3 or S5 with the latest firmware, or when you use the local network on any of our connected printers.

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    Posted · Is the video feed broken?
    2 hours ago, ctbeke said:

    "print over cloud" is only available when:

     

    1) you have actively connected your printer to the cloud (via https://digitalfactory.ultimaker.com).

    2) the printer cannot be found by Cura on the local network (which is always the preferred networking route).

     

    So this is a pretty active opt-in. The reason we're doing more and more via the cloud however is to actually prevent issues with local networking, which are very common due to the many different LAN setups our users have. If you're worried about security or privacy, I can refer you to our support section about this topic.

     

    As for the camera, this is not available in Cura when using cloud, but it is available on https://digitalfactory.ultimaker.com when using an Ultimaker S3 or S5 with the latest firmware, or when you use the local network on any of our connected printers.

    I appreciate the explanation. There was indeed a network connection problem which I just resolved, and the option went back to "print over network". Thanks!

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