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1) I'm not sure of the exact lead time at the moment, but that sounds about right, I think. Once it actually ships, the actual shipping part will probably be less than a week... but they are currently backlogged with orders due to the popularity of the product at launch a couple of months ago. But they're working to improve capacity, so maybe it will be less time.
2) MakerShed is the only 3rd party in the US selling the printers at present. I'm not sure whether they carry any spare parts, or what their ability is to support the product. They mostly sell other smaller, simpler products, so I'm not sure they're set up to provide any meaningful support directly. There have been rumors about wanting to set up other distributors and/or support in the US, but I haven't heard anything concrete about that in a few months.
3) Worst case you could certainly ship it back to UM, but in practice the printers aren't that complicated. Some of the parts like belts, bearings, fans, motors, etc you can buy and replace yourself. Others like the nozzle assembly, electronics, and injection moulded plastic parts you would have to buy from Ultimaker directly. But once you've done that, fitting them isn't too hard. While it has a few tweaks, such as different sliding blocks and extruder assembly, and a new all-in-one nozzle-block assembly, the UM2 isn't that different in terms of fundamental design from the UM1, which was (and still is) primarily sold as a kit for self-assembly. Once you get to grips with it, you'll probably be surprised how mechanically and electrically simple the design of the printer is. It's very nicely done design, and works well, with a lot of lessons learned and incorporated along the way - but at its heart its just a few off-the-shelf motors, belts and bearings. :-) As an engineering student, I wouldn't expect you to have much trouble with it.
Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse!
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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illuminarti 18
1) I'm not sure of the exact lead time at the moment, but that sounds about right, I think. Once it actually ships, the actual shipping part will probably be less than a week... but they are currently backlogged with orders due to the popularity of the product at launch a couple of months ago. But they're working to improve capacity, so maybe it will be less time.
2) MakerShed is the only 3rd party in the US selling the printers at present. I'm not sure whether they carry any spare parts, or what their ability is to support the product. They mostly sell other smaller, simpler products, so I'm not sure they're set up to provide any meaningful support directly. There have been rumors about wanting to set up other distributors and/or support in the US, but I haven't heard anything concrete about that in a few months.
3) Worst case you could certainly ship it back to UM, but in practice the printers aren't that complicated. Some of the parts like belts, bearings, fans, motors, etc you can buy and replace yourself. Others like the nozzle assembly, electronics, and injection moulded plastic parts you would have to buy from Ultimaker directly. But once you've done that, fitting them isn't too hard. While it has a few tweaks, such as different sliding blocks and extruder assembly, and a new all-in-one nozzle-block assembly, the UM2 isn't that different in terms of fundamental design from the UM1, which was (and still is) primarily sold as a kit for self-assembly. Once you get to grips with it, you'll probably be surprised how mechanically and electrically simple the design of the printer is. It's very nicely done design, and works well, with a lot of lessons learned and incorporated along the way - but at its heart its just a few off-the-shelf motors, belts and bearings. :-) As an engineering student, I wouldn't expect you to have much trouble with it.
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