Ultimaker Cura 4.8 Not Responding

[DomQuantum 1]

I've updated the Cura software to 4.8, now the software loads and then opens to a blank white window. As soon as it opens to this window, it is immediately in a "not responding" state. I have to force close the program via the task manager.

 

I've attempted to uninstall and reinstall the software, I've uninstalled and deleted all possible related folders/files from the computer and reinstalled. I've tried running Ultimaker Cura in compatibility mode and as an administrator. My end result is always the same, a blank not responding screen.

 

I am running Win10 and my system specs are

• Processor: i9-9900k
• Ram: 32GB G-Skill Trident Z
• GPU: Asus ROG NVIDIA GeForce RTX 2080 Ti
• Mobo: Asus ROG Strix Z390-E Gaming

 

I should be able to run this no problem, does anyone have any ideas how to get this to work again?

Thanks.

[ahoeben 1,850]

Do you use multiple displays? If so, try disabling all but one of them temporarily. If Cura starts succesfully with a single monitor, go to the General preferences and uncheck the "Restore window position on start". Then you can re-enable the other screens, and Cura should always open on your primary screen.

Edited November 27, 2020 by ahoeben

[nallath 1,117]

Also; do you have a network drive on the machine?

[DomQuantum 1]

3 hours ago, ahoeben said:

Do you use multiple displays? If so, try disabling all but one of them temporarily. If Cura starts succesfully with a single monitor, go to the General preferences and uncheck the "Restore window position on start". Then you can re-enable the other screens, and Cura should always open on your primary screen.

 

I'm running 4 monitors, this did the trick! I unplugged all but 1 monitor and Cura opened normally. I was then able to access the menus and do as you stated. It seems to be working fine now. Thank you very much!!