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The article you link to came from this part of the Ultimaker website, there you also find a document named 'End of Life Policy'. When I read that document, then there will be 3 more years of support and spare parts for 3 years after the date the product is announced as 'End of offering'.
For the UMO+, UM2+ and UM3 this announcement has not been made yet so you can expect minimal 3 more years of support.
When that announcement will be made isn't clear. Given that those printers have a successor model released you might expect it soonish, but I've also seen Ultimaker to continue production of a model for as long as customers were buying them.
I actually reed this end of life policy but did somehow not understand it or reed it with enough attention... Sorry, I feel a little bit bad now for beeing asking something that was right under my nose... 😕
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CarloK 201
The article you link to came from this part of the Ultimaker website, there you also find a document named 'End of Life Policy'. When I read that document, then there will be 3 more years of support and spare parts for 3 years after the date the product is announced as 'End of offering'.
For the UMO+, UM2+ and UM3 this announcement has not been made yet so you can expect minimal 3 more years of support.
When that announcement will be made isn't clear. Given that those printers have a successor model released you might expect it soonish, but I've also seen Ultimaker to continue production of a model for as long as customers were buying them.
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ETA_Boeckle 0
Thanks a lot for your reply!
I actually reed this end of life policy but did somehow not understand it or reed it with enough attention... Sorry, I feel a little bit bad now for beeing asking something that was right under my nose... 😕
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