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Yes, most likely a bad connection. With the power off, check under the printer, at the back of the lcd panel, and then undo the couple of nuts that remove the cover over the electronics, and check the ends of the cables there too. Make sure the cables aren't trapped, kinked or loose.
If it's not an obvious loose connection, then I suggest that you open a support ticket at support.ultimaker.com, and hopefully someone from the company will get in touch on Friday when they reopen after Christmas.
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illuminarti 18
Yes, most likely a bad connection. With the power off, check under the printer, at the back of the lcd panel, and then undo the couple of nuts that remove the cover over the electronics, and check the ends of the cables there too. Make sure the cables aren't trapped, kinked or loose.
If it's not an obvious loose connection, then I suggest that you open a support ticket at support.ultimaker.com, and hopefully someone from the company will get in touch on Friday when they reopen after Christmas.
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