Jump to content

Brand new S3 printhead wobbles along Y axis


Recommended Posts

Posted · Brand new S3 printhead wobbles along Y axis

Hi, I have a brand new ultimaker S3 printer and I notice that the printhead wobbles along the Y axis but not the X axis rods. I tried tightening the four screws at the top of the printhead and it did not make a difference.


Do other people's printheads on the S series have this wobble as well? This causes the printcore tips to probably shift about 1mm along the Y axis. I would have thought this is just my printer but this is the second S3 that I recently tested (the first one had to go back for a few hardware issues) and that printhead had the same wobble along the Y axis.


See attached video of the printhead here. https://photos.app.goo.gl/SUVT3uRKrhnbMhVt6



  • Link to post
    Share on other sites

    Posted · Brand new S3 printhead wobbles along Y axis

    I think moving the print head by hand in that manner would make the print head move, the big question is does normal use of the printer printing make the printhead move and give bad prints?


    I think printing would give far less movment forces on the printhead so it would not be a problem, mine's printing right now so i can not test, but i seem to recall both my S5's and S3 have a small movement if moved by hand but all 3 print totally fine.

  • Link to post
    Share on other sites

    Posted · Brand new S3 printhead wobbles along Y axis

    Hi @xiaosong,


    During time those sliding bearing will be worn (as they are consumables), however this is to much play for a brand new printer. If the sound was a "clicking" type of sound, it would mean a bearing/shaft wear or dimension issue, but here this sound is "kind" of soft.. I'll think that the bearing is not properly attached/seated to the housing itself, -so maybe a damage or "reposition" issue during transport..

    I would contact the reseller about this.





  • Link to post
    Share on other sites

    Posted · Brand new S3 printhead wobbles along Y axis

    Hi Torgeir and Carla,


    Thanks for your input. So far, it seems to be printing ok. I can get tolerances of 0.15 with the Maker's Muse calibration test with some effort to break it apart. When I try printing calibration cubes or cylinders, I end up getting slightly too short on the x-axis and too long on the y-axis (20mm calibration cube x-axis: 19.9, y-axis 20.1, 20mm calibration cylinder x-axis: 19.85, y-axis 20.05). This is after I have tightened the short belts and realigned the axis, on engineering profile in Cura, but I guess this is within the +/- 0.2mm accuracy of FDM printers.


    I have reached out to the reseller with the video. It's just odd that two different S3 printers display the same behavior. Ultimaker NA support thought that last one was a bad bearing but this replacement printer has better print quality compared to the last one so I don't know if it is an issue with a batch of bearings or this is by design, which is why I figure I'd ask about it on the forums. 





  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • 🎄✨ Thingiverse Tree Ornament Challenge! ✨🎄
        We've been running a Tree Ornament Challenge with a chance to win an UltiMaker S3 or colorFabb filament.
        Design a 3D printable tree ornament and join our festive challenge on Thingiverse. 🎁✨

        📆 Submission Deadline: December 22
        🏷️Tag your designs with Holidays2023

        Click here to join and check out the over 300 other amazing designs

        How to Enter
        Design an Ornament
        Create a 3D printable tree ornament that captures the magic of the winter season. Think snowflakes, sleighs, reindeer, cozy mittens, or anything that embodies the joy of the holidays. Upload to Thingiverse
        Share your masterpiece on Thingiverse and add the tag Holidays2023. Don't forget to include a captivating description and images that showcase your design from different angles. Submit by December 22
        All entries must be submitted by December 22nd to be eligible for consideration.
          Entering a new design
        Entering an existing design
        Winning designs should:
        Be original Creations
        Your designs should be original works, avoiding the use of others' intellectual property without permission. Include STL Files
        Each submission must include at least one STL file for 3D printing. Showcase a Completed Print
        Provide at least one photograph featuring a completed print of your design. Include Documentation
        Share the creative journey! Include documentation of your design process, giving us a peek behind the scenes. For example, show a screenshot of the model in your design program. Use the Tag Holidays2023.
        Use this tag to ensure your entry is counted in the Tree Ornament Challenge. Be submitted after October 1st, 2023
        Ensure your design was uploaded to Thingiverse after October 1st, 2023. Adhere to Submission Guidelines and Terms of Service
        Make sure your submission aligns with our guidelines and Thingiverse's Terms of Service.  
        Good luck 🎉
        • 1 reply
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
          • Like
        • 12 replies
    • Create New...