Upgraded to 6.1.1 and Y axis is making awful noise

[JeremyMTB 0]

I upgraded to 6.1.1 on my gen 1 S5 yesterday. I am a hobby user so the printer doens't have very many hours on it. I finished up a print, did the firmware upgrade and then sent a new print to the printer when the firmware update was done. The Y axis move it makes to prep the printer head made a awful screeching noise and it continues through bed leveling and the print.

 

I was printing right up until the firmware upgrade with no abnormal noise so it seems the firmware has changed something that is causing this. I let it print and it is printing OK but the noise is definitely different and sounds terrible.

[sj3fk3 22]

On 1/28/2021 at 3:08 PM, JeremyMTB said:

I upgraded to 6.1.1 on my gen 1 S5 yesterday. I am a hobby user so the printer doens't have very many hours on it. I finished up a print, did the firmware upgrade and then sent a new print to the printer when the firmware update was done. The Y axis move it makes to prep the printer head made a awful screeching noise and it continues through bed leveling and the print.

 

I was printing right up until the firmware upgrade with no abnormal noise so it seems the firmware has changed something that is causing this. I let it print and it is printing OK but the noise is definitely different and sounds terrible.

 

Does this problem persist? If so, could you please contact support about it? Do you remember where the printhead was before you started the upgrade?