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Cura will not open in Windows `10.


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Posted · Cura will not open in Windows `10.

I cannot get Cura to open on my laptop. I have tried the two most recent versions, updated windows and all drivers. Any suggestions?

Device name    DESKTOP-KFGSGS6
Processor    Celeron(R) Dual-Core CPU       T3500  @ 2.10GHz   2.10 GHz
Installed RAM    8.00 GB
Device ID    9D6D837D-EE97-458A-950F-90A431B719F2
Product ID    00326-10000-00000-AA264
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
Edition    Windows 10 Home
Version    20H2
Installed on    ‎02-‎Nov-‎20
OS build    19042.789
Experience    Windows Feature Experience Pack 120.2212.551.0
 

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    Posted · Cura will not open in Windows `10.

    Can you share your log file? 

    You can find that here: C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

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    • 2 weeks later...
    Posted · Cura will not open in Windows `10.
    On 2/5/2021 at 1:59 AM, fvrmr said:

    Can you share your log file? 

    You can find that here: C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

     

    On 2/5/2021 at 1:59 AM, fvrmr said:

    Can you share your log file? 

    You can find that here: C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

    there is no log file. The program will start loading and crashes when it gets to "Loading UI". I have updated everything in the computer and downloaded and installed Cura 4.8 and Cura 4.7 multiple times. Neither get past the point above.

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    Posted · Cura will not open in Windows `10.

    Are you sure no log file?  It should create the log file before the user interface appears.  Maybe the folder where the log file is supposed to go is write protected?  Is your home folder on a network drive (very unusual but I've seen it before at certain companies!).

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