I tightened the set screws and marked the shaft and the pulley as you mentioned. The pulley us not slipping on the shaft. It doesn't shift the layers with other files. I have tested this with a test cube file that I use, a test file that I use for calibrating the height of the build plate, other small cylinder shapes, and a popular sculpture of Captain Picard from Star Trek. These all print out perfectly, but the cylinder-shaped objects that I'm trying to make fail miserably.
I forgot to mention before that I have another printer that is the same make and model which is exhibiting the same behavior. I thought it was probably the slicing program but I am not sure that is the case. I have written to the people who sold me the printer to see what they think. I have a third printer that seems to print the parts just fine using Cura. Can you offer any other suggestions?
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gr5 2,238
The Y axis on many printers is the bed which has a lot more momentum so it's not as surprising to lose steps on the Y stepper. Usually though it's a pulley slipping on a shaft (no problem with belts). There are these tiny set screws in the pulleys to attach them to the shafts in your printer. Tighten the hell out of these. If you don't believe me then use a sharpie to mark the edge of the shaft and the pulley and see if the marks move apart as you print.
The set screws have to be tightened so tight you won't believe it. If you use an L shaped allen wrench with short end in your fingers it should hurt your fingers. Quite a bit. Go for maximum pain. The hex shaft should twist slightly.
NOW - why does it happen in cura and not other slicers? The infill path can be more vigorous in Cura - sharper corners - higher overall acceleration. But your printer has Marlin as the firmware which has settings for max acceleration and the manufacturer should have set that properly for your machine so most likely it's a loose pulley or friction is insanely high due to some other malfunction.
DON'T TIGHTEN THE BELTS. It's not that - it's the pulleys. Usually the one on the stepper.
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