Jump to content
Ultimaker Community of 3D Printing Experts

2+ connect wont start printing


Recommended Posts

Posted · 2+ connect wont start printing

Hi all

I have a problem with new printer.

School just got 2+ connect and I tried to print first model with couple students.

We have updated software to 1.3 as it was needed, calibrated glass panel, loaded PLA and it is started pushing filament true the nuzzle. We got simple button model and sliced it to usb with Cura ( .gcode).  Printer did detect model from usb but it wont start to print. After preheating head will move as it is printing and the timer will run, but no filament. After some time glass panel will start to move down, but still nothing is printing.

Hope you can help us.

  • Link to post
    Share on other sites
    Posted · 2+ connect wont start printing

    There's a lever on the feeder to open/close it and when open it allows filament to slide through.  Did you close the lever so the feeder can start pushing the filament?

     

    When it starts "printing" feel the filament to see if it is advancing into the feeder (it may backup briefly as well - those are retractions - that's normal).

     

    I suspect you either forgot to close the lever or didn't put the filament all the way into the print head.

  • Link to post
    Share on other sites
    Posted · 2+ connect wont start printing
    8 hours ago, Svenko1987 said:

    We got simple button model and sliced it to usb with Cura ( .gcode). 

    Have you added the printer as UM2+Connect to Cura? Because when you slice for the UM2+C then you don't get .gcode but a .ufp file. In fact it doesn't matter, UM2+C with never firmware version also prints .gcode, but it is not normal that you get a .gcode file.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • 26 Visiting our virtual showroom

      1. 1. Have you visited our virtual showroom before?


        • Yes
        • No
      2. 2. If yes - what content did you find most interesting?


        • Information about Ultimaker ecosystem
        • Applications & application stories
        • Customer success stories
        • Webinar sessions
        • Material wall & ecosystem partners
        • New product introduction; software subscription plans
      3. 3. What of the below would make you consider visiting (again)?


        • New Live Ultimaker Webinar streams
        • ‘Ask Me Anything’ with industry experts or Ultimaker staff via main stage and public chat
        • New customer success stories
        • New applications
        • Presentations/news from ecosystem partners
        • Opportunity to meet representatives for an interactive tour
        • Helpful videos like Software tutorials
        • Other; leave input in a comment below!

    • Our picks

      • Ultimaker turns 10: A look back
        Ultimaker is turning 10 years old and that means it is story telling time! We'll explore 2010-2014, traveling through the evolution of the business from the Protobox and Ultimaker Original, to the major leaps forward with the Ultimaker 2 and Ultimaker 3.
          • Like
        • 0 replies
      • Ultimaker Transformation Summit
        Visit our virtual showroom and learn more about the Ultimaker ecosystem!
        • 14 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    ×
    ×
    • Create New...