Ultimaker Cloud no Connection with Printer after some minutes

[Jonas98 19]

Hello,

my UMS5 Bundle disconnects from cloud after some minutes of running.

(In Digital Factory and in Cura)

 

If I restart the printer it work again for couple minutes. After some minutes it says "offline" (Screenshot)

I think its since the web interface of the cloud has changed some days (weeks??) ago.

I changed nothing at the printer or my local network.

It worked nice for months with the exact same network and setup.

 

Edited March 24, 2021 by Jonas98

[Jonas98 19]

Since two days the connection is working working without any prpblems. ... So I think it was a Ultimakter Cloud Server problem or server maintenance.

[ctbeke 133]

Good to hear that it resolved by itself. Has it been stable since your last update?

[Jonas98 19]

21 hours ago, ctbeke said:

Good to hear that it resolved by itself. Has it been stable since your last update?

Yes since then it works fine.

One time again it happend but just for couple minutes.

[ctbeke 133]

2 hours ago, Jonas98 said:

Yes since then it works fine.

One time again it happend but just for couple minutes.

 

Good to hear.

Yeah, it can always be that there's a few minutes of disrupted connectivity for all kinds of (networking related) reasons.