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Ultimaker Cloud no Connection with Printer after some minutes


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Posted (edited) · Ultimaker Cloud no Connection with Printer after some minutes

Hello,


my UMS5 Bundle disconnects from cloud after some minutes of running.

(In Digital Factory and in Cura)

 

If I restart the printer it work again for couple minutes. After some minutes it says "offline" (Screenshot)


I think its since the web interface of the cloud has changed some days (weeks??) ago.


I changed nothing at the printer or my local network.

It worked nice for months with the exact same network and setup.

 

1343394711_Anmerkung2021-03-24105906.jpg.0599885e1d2b2a8554622b0606ab568a.jpg1337709902_Anmerkung2021-03-24110559.jpg.51306f8f461e17c46ae7af17850bb9b5.jpg

Edited by Jonas98
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    Posted · Ultimaker Cloud no Connection with Printer after some minutes

    Since two days the connection is working working without any prpblems. ... So I think it was a Ultimakter Cloud Server problem or server maintenance.

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    • 1 month later...
    Posted · Ultimaker Cloud no Connection with Printer after some minutes

    Good to hear that it resolved by itself. Has it been stable since your last update?

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    Posted · Ultimaker Cloud no Connection with Printer after some minutes
    21 hours ago, ctbeke said:

    Good to hear that it resolved by itself. Has it been stable since your last update?

    Yes since then it works fine.

    One time again it happend but just for couple minutes.

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    Posted · Ultimaker Cloud no Connection with Printer after some minutes
    2 hours ago, Jonas98 said:

    Yes since then it works fine.

    One time again it happend but just for couple minutes.

     

    Good to hear.

    Yeah, it can always be that there's a few minutes of disrupted connectivity for all kinds of (networking related) reasons.

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