Jump to content

Cura can't connect to S5 since 6.x upgrade


JeremyMTB

Recommended Posts

Posted (edited) · Cura can't connect to S5 since 6.x upgrade

Since upgrading to 6.1, then 6.2 and now 6.3, I cura can't connect to my printer. It worked fine before the firmware upgrade.

 

I have 1 Ultimer printer, I have owned it since the S5 was released and have never owned another one.

 

I get an error that says "This printer is not set up to host a group of printers" in Cura

 

When I connect to the printer directly there is no indication of groups etc.

 

I have the firewall off, switch between ethernet and WIFI. Still get the same error. 

Edited by JeremyMTB
  • Link to post
    Share on other sites

    Posted · Cura can't connect to S5 since 6.x upgrade

    Hi Jeremy, 

     

    It's unfortunate that you ran into this issue.
    Without any logs it's hard to know exactly what is going on, but there is at least one actions that might solve your problem;

     

    Resetting Digital Factory on your S5 will be a surefire way to ensure the grouping feature is turned off. However this will mean that you will have to reconnect your S5 to the network, and you will loose all data on the machine (Print history, print data on the dashboard, etc)

    If the problem persists after this, or resetting is not an option for you, we kindly ask you to add the logs to this thread so we can have a look at the Cura connection with the teams and see what might be going on.

    https://support.ultimaker.com/hc/en-us/articles/360016538000-Saving-Ultimaker-Cura-logs
    https://support.ultimaker.com/hc/en-us/articles/360015583819-Save-log-files-to-USB

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing Universal Cura Projects in the UltiMaker Cura 5.7 beta
        Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse! 
          • Like
        • 10 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...