I have this : ";MAXZ:20"
I think it's normal isn't it?
That was the height of the top layer and it's what it should be. It sounds like the machine is shorting the dimension. There are a couple of things you can look at.
Make sure the coupler on the Z motor isn't touching the body of the motor. There should be 6 or 7mm clearance.
Check that the set screws in the coupler are tight.
With the printer auto-homed - is the Z screw parallel to the aluminum upright? If it isn't then that can cause Z binding when the Z is at 0 to some distance above 0.
If you don't find an issue with those three then:
The default Zsteps/mm is 400. Your print tells the story (20/19.15) * 400 = 417.75. So you can try setting the Zsteps/mm to 418. Print another cube and measure it.
The X, Y, and Z steps on the Creality printers don't usually need adjustment once a printer has worn in. That doesn't mean they never need adjustment. On the other hand, the Esteps usually do need an adjustment and need to be revisited about once a month.
Edited by GregValiant
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GregValiant 1,141
Open a gcode file with Notepad and check the MaxZ (noted a few lines down from the top of the page).
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