@ctbeke I'm having the same problem with both my UM3 and UM3E. Trying to troubleshoot the UM3 now. Did a factory reset. Connected to wifi. Will not connect to digital factory at all.
I've attached the log files. I've also tried connecting via my phone and browser, neither work.
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ctbeke 133
Hi,
It's possible something went wrong during the connection flow. To help you further I need some printer logs, which you can export to USB from the printer's display and then upload here to send to me via a private message.
Some steps you can try as well:
* Has the printer been connected to the cloud in the past? Disconnect the printer via http://192.168.10.102/cloud_disconnect and then try the connection workflow again.
* Try a [Connect Reset] or [Factory Reset] via the printer's settings menu and then try the connection workflow again. This should remove any inconsistent data that could cause the connection flow not to work properly.
Chris
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