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Posted · Material station only loads bay A

For some reason I have a problem with my material station on the S5.

When it powers up, it starts pulling back bay A. Even when there is nothing in there. It stops with an error saying it cannot unload Bay A.

If i insert material by myself when powered down. It will unload it when I turn it on. But after that, I cannot insert material in any other bay. Only bay A gives a white light. The others just won't respond to material inserted into 1 or 2.

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    Posted · Material station only loads bay A

    Hi Martijn, thank you for your message and welcome to the community! Is it possible that a piece of filament is stuck somewhere in the bowden tubes connected to Bay A? Please visit this article for help how to check and possibly resolve. 

     

    I don't think you should manually try to feed material when your machine is powered off, always use the options in the menu to load or unload material. It automatically unloads material after a print is finished so it can pick the correct material for your new print job when you send one. Hope this helps!

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    Posted · Material station only loads bay A

    Hi @martijnc80, if you followed the instructions to check the system and decoupler, but found no material I would recommend you to get in touch with our support team. You can submit a ticket via this link! Good luck!

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