Ultimaker Original + repair

[printbot 1]

Hi, For some reason the power supply board on my Original + upgrade went short circuit last week.  I found the circled rectifier to be shorted and is now replaced - the LED D40 now lights green but the power jack labelled 19V is only measuring 5V.  The 24V input is measuring correctly.  All external cables are removed, any ideas what else could be wrong or if I need to do something else to see 19V at the jack?  Thanks for any pointers.

 

 

Edited June 24, 2021 by printbot

[printbot 1]

Also, the D1 LED is not light but I'm guessing this will only do so when the heated bed power is turned on by the controller board?

[printbot 1]

I figured that the 19V jack might need some load to switch on fully but even a small load of 100mA drops the voltage to zero so there is something else blown I suspect - Ultimaker support can you help me please?  Thanks.

[printbot 1]

Do Ultimaker provide support anymore?  I can't find any help from them on how to repair my printer or find a replacement power board?  Please contact me Ultimaker.....?

[Smithy 1,145]

I think it is easier and faster when you contact an Ultimaker reseller and ask for the needed spare parts. I am not sure if they have parts for the original, but I guess they can help.