printer shuts down automatically

[roshan_ultimaker 0]

i have bought ultimaker 3d printer before 5 year,for last few days it automatically gets shut down when i choose any file to put on print.i want to repair my 3d printer as soon as possible.please provide me solution to fix it.in given link there is video of problem that i am facing.waiting for reply and solution.

https://drive.google.com/file/d/12h3UxObZZHgWSTE9FUYh7SJ8VlrOjJS3/view?usp=sharing

[Smithy 1,146]

The video is not available, there is just a login screen.

[roshan_ultimaker 0]

i have change permission settings,pls watch it and suggest me solution

[Smithy 1,146]

Thanks, works now.

 

It happens when the bed starts to heat up. So in my opinion there are two possible reasons. 

 

1. There is something wrong with the heated bed. Maybe a problem with the wires or the connection and a short circuit occurs.
2. Your power supply has a problem and as soon as the heating bed starts the voltage drops and the printer reboots.

 

I would first check the heated bed and the wires. Check also the connection on the board on the bottom itself.

[roshan_ultimaker 0]

OK thank you for suggestion.i will follow your tips to fix these issues.I will inform you if problem will not solve.Again thank you so much for your valuable suggestions.

[Smithy 1,146]

You are welcome and good luck!