UM3 (E) UM3E Firmware update issue

[Oj00 5]

Hi, 

 

My UM3 and UM3E have not been able to update firmware via network for a while. When I tried to update via a memory stick and upon rebooting both printers froze with vertical lines on the screen. I restarted both printers, the UM3 had updated and now updates via the network. But the UM3E still remains at its previous version and even after a midway update to 5.2.17.20 I still cant update to 6.2.2 as it comes up with the vertical lines again.

 

Any ideas?

[Oj00 5]

I've no idea why the images have uploaded upside-down... I did flip them and re-upload but they're still the wrong way up unfortunately  

[TwanJ 1]

Hi @Oj00,

 

6.2.2 is a firmware for the S3 and S5, this is not possible to install on the Ultimaker 3.

[Oj00 5]

My bad, I must have picked up the wrong stick when I was running through all the machines in farm. Just seen the notice that UM3 is in maintenance mode.