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Abort Print takes SO LONG + Finished print sequence


Bigbrit

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Posted (edited) · Abort Print takes SO LONG + Finished print sequence

Can someone tell me why the UMS5 abort sequence takes SO LONG?

 

Often I want to restart the print anyways and everything starts to cool down during abort only to heat up again for a reprint.  Having the menu greyed out during this time is frustrating as I want to just get on with reprinting.  Seriously I think the abort and reprint sequence is over 10 minutes!

 

The finish sequence is also unnecessarily long.  I understand the cooldown part, but why is the bed still raised during this sequence? the nozzle is oozing filament for a little while which ends up being attached to my print as everything cools down just mm underneath the print head.  Why cant the print bed cool in the lower position or the print head move to home for the cooldown sequence?

Edited by Bigbrit
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    • 2 weeks later...
    Posted · Abort Print takes SO LONG + Finished print sequence

    I think it's a recent update that makes the abort so long. I noticed it today too. I haven't had to abort in several months. BUT it is WAY WAY longer than before. I don't like it. And I think your opinion on the bed position is spot on! If the bed was lowered... then that filament would cool before touching the print. Maybe it could be saved if it wasn't oozed all over. 

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    • 3 weeks later...
    Posted · Abort Print takes SO LONG + Finished print sequence

    I share the same sentiment. For some reason I have been getting the nozzle offset mismatch and if fails the print. Previous to this it would just ask if I would like to restart the print. Now it waits for the bed to cool and then asks if the part was removed (that was never started). It takes 20-30 minutes for this process which is maddening.

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    • 3 weeks later...
    Posted · Abort Print takes SO LONG + Finished print sequence

    I'm hoping some quick action is taken regarding this issue. I have just been setting up our S5 Pro Bundle. I had thought that the expense of this printer bundle was related  getting far better results and a better experience. But waiting 10 minutes for a print to start and 10 minutes for a print to abort is reminding me of my terrible first 3D printing experience with a Makerbot. Please give us some choice in regard to these processes!

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    Posted · Abort Print takes SO LONG + Finished print sequence

    We are using the S5 Pro Bundle and also experience extremely long wait times for aborting prints, even if it is aborted quickly after being sent. Please allow us some way to skip the full cooldown before starting a new print (often times the same print with minor changes)

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    Posted (edited) · Abort Print takes SO LONG + Finished print sequence
    On 8/18/2021 at 8:50 PM, Bigbrit said:

    Annnnnndddddddddddddd this is why I gave up using these forums the first time.  *tumbleweed*

    Did it really take you guys 6 weeks to even reply to the report on your own support forum? You guys really need to up your game for a so called enterprise solution.  I just thought I’d check back to see if anything was being done 3 months later...

     

    im using the normal printer.  No way would I ever spend more money on Ultimaker equipment after the experiences I’ve had with this buggy overpriced printer.

    Edited by Bigbrit
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    Posted · Abort Print takes SO LONG + Finished print sequence

    This is a community forum, not an official support channel.

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    Posted · Abort Print takes SO LONG + Finished print sequence

    It acts as the support forum though and has the ultimaker team on it.  Let’s not try and pretend othereise

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    Posted · Abort Print takes SO LONG + Finished print sequence

    I'm not pretending, I am stating fact. I believe the official support for Ultimaker products is to contact your local reseller.

     

    Just because there are friendly people here who spend their own free time to help people does not mean that they owe you anything.

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    Posted · Abort Print takes SO LONG + Finished print sequence
    4 hours ago, Bigbrit said:

    It acts as the support forum though and has the ultimaker team on it.  Let’s not try and pretend othereise

    We don't need to pretend; Ahoeben is right. The best way to get support is to contact your reseller.

    For certain things (eg; issues with Cura) you can also report issues on Github.

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    Posted · Abort Print takes SO LONG + Finished print sequence

    Fwiw, the latest firmware update has solved this problem for us.

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    Posted · Abort Print takes SO LONG + Finished print sequence

    Not for me, latest firmware and the abort time can be never ending!  Had a fan issue, very frustrating to have to wait up to 20 minutes before I could gain access to try to address the problem.  Why does it need to take so long?  maybe if there was an explanation then I would feel more comfortable.

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    Posted · Abort Print takes SO LONG + Finished print sequence

    Part of the cool-down process can be shortened using the (unofficial, use-at-your-own-risk) UltiTuner tool:

     

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    Posted · Abort Print takes SO LONG + Finished print sequence

    @Szahari Hey.... 9 months.

     

    Whats up with getting this fixed?

     

    Missed dinner with my family last week because of this. How do we run this up the flagpole? I mean...its just a couple of variables to change. Please!!!!

     

    Tim

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    Posted · Abort Print takes SO LONG + Finished print sequence

    Any chance of anything on this?

     

    As much as I enjoy standing waiting for half an hour every other print, it's getting to the point that the machine is so frustrating that I am debating getting rid of it to save my sanity.

     

    Surely an option such as "print aborted - skip cool down and retry?" would work.

     

    Also at a nozzle probe failure. Ok so it fails, but why should I be forced to stand there like an idiot while it cools down only for me to immediately click retry. It's absolutely maddening. "remove part"? It never even started... If it's to stop damage to the machine then it's not going to help when I smash it to bits out of sheer frustration, which I have been tempted to do.

     

    Hours and hours a week wasted on this.

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