Jump to content
Ultimaker Community of 3D Printing Experts

UM3 Active Leveling Problems


Recommended Posts

Posted · UM3 Active Leveling Problems

Hello everyone,

 

now I have read multiple forum entries on problems concerning active leveling, though none seem to cover the problem I am experiencing.

 

When running the active leveling sequence, we experience three possible scenarios:

a) In the beginning of the process, when both print cores are probing the build plate, one of them stops way before coming into contact with the build plate, we then are prompted with an error, stating that the height difference between the print cores exceeds  realistic values.

b) The active leveling process is aborted after a probing and an error is given, stating that active leveling couldn't be performed.

c) The complete process runs successfully, but when running a print job, the nozzle comes too low, pressing into the build plate.

 

The sensor cables are connected correctly and I have also run a sensor check, which stated, that the sensor is working fine.

I would greatly appreciate it, if anybody in the community has experienced something similar and can point me to a solution.

Thank you so much in advance,

 

Jan Philipp

  • Link to post
    Share on other sites

    Posted · UM3 Active Leveling Problems

    Wow, I didn't run past this information before. It seems, that it is actually the front fan, that is causing the problem. Thats a connection, I'd have never made on my own. Thank you so much. A replacement part is already on the way.

  • Link to post
    Share on other sites

    Posted · UM3 Active Leveling Problems
    3 hours ago, jpdrude said:

    Wow, I didn't run past this information before. It seems, that it is actually the front fan, that is causing the problem. Thats a connection, I'd have never made on my own. Thank you so much. A replacement part is already on the way.

     

    The fan thing took a bit to diagnose as a potential cause for the issue when we first came across it--but the good news is, it's one of the easiest things to test for and definitively rule out ones you are looking for it. 

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 11 replies
    ×
    ×
    • Create New...