Jump to content
Ultimaker Community of 3D Printing Experts
truckle

Filament guide needed?

Recommended Posts

I have found it impossible to install the filament guide on my printer. I can get the part in the key hole, but I can't get it flat enough against the back of the printer to turn it.

 

Share this post


Link to post
Share on other sites

I don't know how this can be. Can you post a photo? Maybe it slipped through QA or (what I don't hope) you've got a clone.

 

AFAIK the design of the backplane has changed over time. I'm not sure, but I think that newer models of the UM2 came without the filament guide.

This is how it looks at the current UM2+ models:

part_1231.thumb.png.bbe5a545246f74ac8f25a10e5ac0e959.png5a33287f6d933_um2backplane.PNG.f60a4900f6a53ea917068e1be6874a94.PNG

part_1231.thumb.png.bbe5a545246f74ac8f25a10e5ac0e959.png

5a33287f6d933_um2backplane.PNG.f60a4900f6a53ea917068e1be6874a94.PNG

Share this post


Link to post
Share on other sites
Maybe it slipped through QA or (what I don't hope) you've got a clone.

 

I asked about this when I bought my UM2, and apparently there was a design change and newer versions don't have those holes. I designed my own guide to use on the other screws (switch to a longer screw), but have since then lost the original files.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies
×

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!