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Crashes when opening.


prkrj316
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Posted · Crashes when opening.

 I have an Anycubic printer (not hooked up to computer) and have been trying to use Cura for slicing.  When I first installed the program it would immediately crash when I tried opening it. I've searched online and nothing I found seemed to work so I uninstalled the application.  Then I tried it again thinking I had found something else to try and when I did the reinstall, it seem to start working with out any changes. I thought it was due to me running the install exe as admin on the second install.  It worked for about a week and then started doing the same thing of crashing when trying to open. I rebooted my computer and it started working again for a few days. Now it is doing it again and I can not find out why. Reboots don't solve it now. I tried uninstalling and reinstalling it, as admin.  I have tried moving to 4.13 and it still just crashes while opening.  An all white window barely gets open for a split second  and then closes. I have included my cura.log file from 4.13, I unfortunately don't have a log file from when I had 4.12.1.

cura.log

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    Posted · Crashes when opening.

    Same problem here. It worked fine, but today I tried to open a file and it shutdown just after opening Cura. Uninstalled and re-installed verion 4.12.1.

    Already rebooted PC, added  "Printjob Naming plugin" from marketplace, tried to remove printer com cura.cfg and delete cura.cfg... Can't slice anything with Cura!!! Any help?

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    Posted · Crashes when opening.

    You should be careful to not  mess up Cura's configurations files until you really know what you are doing. There are always more than one file in a printer definition involved.

     

    Delete the configuration folder for 4.12 and 4.13. Make a backup of these folders (just in case) before doing so. You will find them here:

    c:\Users\YOUR_USER_NAME\AppData\Roaming\cura\

    where YOUR_USER_NAME is your Windows user name.

     

    With the next start of Cura the directory will build new. You may need to do your printer setup in Cura again.

     

     

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    Posted (edited) · Crashes when opening.
    On 1/2/2022 at 9:45 AM, DivingDuck said:

    You should be careful to not  mess up Cura's configurations files until you really know what you are doing. There are always more than one file in a printer definition involved.

     

    Delete the configuration folder for 4.12 and 4.13. Make a backup of these folders (just in case) before doing so. You will find them here:

    c:\Users\YOUR_USER_NAME\AppData\Roaming\cura\

    where YOUR_USER_NAME is your Windows user name.

     

    With the next start of Cura the directory will build new. You may need to do your printer setup in Cura again.

     

     

     

     

    I uninstalled cura, deleted Cura folder in Roaming and made a fresh install... but it crashes like it did before!!

     

    I didn't do anything with configuration files. It was working and next time I tried it closed automatically. It was then that I started googling about it and tried to edit the configuration files.

    The only configurations I change before were the menu settings like layer height, infill, suports, etc.

     
    Edited by nuno8210
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    Posted · Crashes when opening.

    Problem solved!!

    Just found that it had an incompatibility with Asus GPU Tweak III... If I close the GPU Tweak III, Cura will launch and works fine.

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