Jump to content

Recommended Posts

Posted · build plate not heating up

Greetings

 

New to the forum so please bear with.  I have a 2+ extended.  It has been working ok up until now for what I've been doing.  however, it's developed a problem which I don't know how to overcome.  The build plate basically stopped heating up. 

The 1st time it did it, it threw up an error code of ER02, and told me to investigate.  I checked the wires were screwed in to the plate properly.  Then I tried again.

: No error but the plate still didn't warm up.  When I go to advanced and select heat build plate.  The screen says what the temp is, slash, what you want it to be be, right!  The temp reads 78 degrees, and when I wind knob to 100 degrees, it warms up to a tepidness and I can rest my hand on it.   So that's wrong for a start.

: Swapped temp plugs over.  now temp reads 19, on the left, but doesn't get any higher, and on the right, I can wind it up all the way and the plate gets hot.

: The nozzle doesn't get hot however, and reads like when plate  is plugged in to that part of the board, reading 70-80 something when it's normal room temp and not getting hot when I ask it to.

 

So, is my main board knackered?  I ask because it all points to that temp sensor socket for the plate.  Not a big electronic whiz, but I can get by with basic stuff.  if it's the board, do I have to install firmware upon fitting a new one?   I genuinely don't know.  Any help is massively appreciated.

  • Link to post
    Share on other sites

    Posted · build plate not heating up

    Hey @CrazyL,

     

    Did you perform the steps mentioned in this support article? (looking at your steps you might already have)
    https://support.ultimaker.com/hc/en-us/articles/360011747459-ER02-Stopped-temp-sensor-BED

    If these don't help I really suggest to open a support ticket.
    You can do so via this link: https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

     

    Good luck! 

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.9 stable released!
        Here comes Cura 5.9 and in this stable release we have lots of material and printer profiles for UltiMaker printers, including the newly released Sketch Sprint. Additionally, scarf seams have been introduced alongside even more print settings and improvements.  Check out the rest of this article to find out the details on all of that and more
          • Like
        • 5 replies
      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Heart
          • Thanks
          • Like
        • 7 replies
    ×
    ×
    • Create New...