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Ultimaker 3 S3 Leveling Troubles


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Posted · Ultimaker 3 S3 Leveling Troubles

Good Morning All


We have just purchased a Ultimaker S3, which is really good and I like it, But I am having problems with the self levelling and having to manually adjust and set. I have done this again this morning and it is saying am out on parameters. 


I find that I upset the levelling systems as I take of printed design of as this has stuck very well. do I need to turn the plate temperature down or am I doing something wrong.  


Please see picture below -




David Lyle 



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    • MariMakes changed the title to Ultimaker 3 S3 Leveling Troubles
    Posted · Ultimaker 3 S3 Leveling Troubles

    Hey @walkerj,


    There are a number of issues that can cause leveling to fail. 
    As @RudydG correctly pointed out, thank you Rudy 💝, it's often debris on the nozzle or the buildplate. 

    More ways to troubleshoot can be found here:

    Can you let us know if any of these solutions work for you? 
    Thank you 😄

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    Posted · Ultimaker 3 S3 Leveling Troubles

    I am still having problems, I have tried your troubleshooting, 

    I have updated software to new level.

    I have also dome the x.y axis and adjusted 

    I have told printer and cura that I have got two AA0.4 nozzles in. I am finding just before its doing the level test before print the nozzles are letter some PLA through, which then throws out and I get same reading.

    I did the noise level two and it came back at 46.0???? is this correct as I have read the extra troubleshooting and this says its should be below 8.0 ????


    Please help as we have not really done much printing on this machine. our 3 and 2+ run fine 


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    Posted · Ultimaker 3 S3 Leveling Troubles

    Hey @walkerj,

    Thanks for performing the troubleshooting steps. 🔎

    There definetly seems to be something wrong with your leveling sensor. 
    Can you please follow these instructions to save your Logs to an USB.

    And than create a ticket for our support experts?


    Based on the logs they should be able to tell you what is wrong. 
    I'll give them a heads up that your request is coming in. 
    Let's hope they can find a proper solution for you soon so you can continue printing 💪
    Good luck! 🍀

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