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Cura won't open on Macos 12.6.


Tsavrvs
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Posted (edited) · Cura won't open on Macos 12.6.

Hi

 

5.1.1 Won't launch (nor do older versions).  No error just jiggles to start then doesn't launch. On install it will prompts security scan and passes. Help.

Edited by Tsavrvs
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    Posted · Cura won't open on Macos 12.6.

    Hey @Tsavrvs,

     

    Welcome to the Ultimaker Community 🚀


    We had to stop support for Mac OS 10.15 for Cura version 5.1.1 and up since apple, and the tools that we create to make mac products stopped supporting it. 

     

    You can read more about it here: 

    https://support.ultimaker.com/hc/en-us/articles/360011889579-On-what-operating-systems-is-Ultimaker-Cura-available-

    It also contains a link to find the Cura version that does support your Operating System. 👍

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    Posted · Cura won't open on Macos 12.6.
    On 10/7/2022 at 3:51 PM, MariMakes said:

    Hey @Tsavrvs,

     

    Welcome to the Ultimaker Community 🚀


    We had to stop support for Mac OS 10.15 for Cura version 5.1.1 and up since apple, and the tools that we create to make mac products stopped supporting it. 

     

    You can read more about it here: 

    https://support.ultimaker.com/hc/en-us/articles/360011889579-On-what-operating-systems-is-Ultimaker-Cura-available-

    It also contains a link to find the Cura version that does support your Operating System. 👍

     

    Cool and all but I'm running 12.6 Monterey.  Which version works with this? Can't seem to be able to boot any of them.

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    Posted · Cura won't open on Macos 12.6.

    Ohhh, that's the most recent version... I believe that version should be supported! 

     

    Can you share your logs with us? 
    Than I can have someone from the team look at them. 

     

    You can find your log file here:

    MacOS: $USER/Library/Application Support/cura/<Cura version>/cura.log

    Thank you 😄

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    Posted · Cura won't open on Macos 12.6.

    I do also have an 2019 Intel Mac (13" MacBook Pro) with MacOS 12.6 and Cura 5.1.0 works fine. 

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    Posted · Cura won't open on Macos 12.6.
    23 hours ago, MariMakes said:

    Ohhh, that's the most recent version... I believe that version should be supported! 

     

    Can you share your logs with us? 
    Than I can have someone from the team look at them. 

     

    You can find your log file here:

    MacOS: $USER/Library/Application Support/cura/<Cura version>/cura.log

    Thank you 😄

     

    Hi thanks. 

     

    Right something is not right. I don't have a Cura folder in Application Support/.

    What's up with that then?

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    Posted (edited) · Cura won't open on Macos 12.6.

    Right. Turns out permissions to  user/library/Logs was incorrect. This was the root of my problems. 
     

    For reference: 

    opened the app package and ran the executable there. It's "terminal" window showed pretty clearly that it cound't access library/Logs. Fixed the permissions manually and cura ran no problem. 

    Edited by Tsavrvs
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