Hi @Marimakes
Thank you for welcoming me 🙂
Did you install the material from the marketplace to slice and print with?
-> Yes of course, we already installed and set recommended values.
Did you change any settings away from the default?
-> Please refer to the files attached.
How did you store the material? I see on the website that it is reccommended to store away from light, humidity and heat to maintain the properties of the product.
-> We store our filaments in exact conditions. (we control our space with dehumidifier and air conditioner)
Do you have pictures of how your quality is not so good?
-> Please refer to the files attached.
Would you feel comfortable sharing a project file for us? Perhaps I can have someone from the materials team take a look at your problem. A project file contains the printer and settings we need for troubleshooting.
-> this is our first time So we just trying with small one. I attached the sample file. Can you check the file?
Attached '11' is another structure we are trying now.
I appreciate for your reply.
And I hope we solve this problem together.
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MariMakes 203
Hey @BaileyKU,
Welcome to the Ultimaker Community 🚀
I'm super curious about what is happening so I have a lot of questions 🤔
Did you install the material from the marketplace to slice and print with?
https://marketplace.ultimaker.com/app/cura/materials/FVI/PEBA
Did you change any settings away from the default?
How did you store the material? I see on the website that it is reccommended to store away from light, humidity and heat to maintain the properties of the product.
Do you have pictures of how your quality is not so good?
Would you feel comfortable sharing a project file for us? Perhaps I can have someone from the materials team take a look at your problem. A project file contains the printer and settings we need for troubleshooting.
To save a project file go to File -> Save project.
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