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Failed! Confirm removal


njeester

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Posted · Failed! Confirm removal

Can anyone through any light on whats happening. A couple of times the printer just stopped and says Failed with an big ! , and says confirm removal.

 

Theres no error code, just as shown below.

 

After removing the failed print and rebooting the system, I can start another print OK.

 

Thanks

SCR-20221028-m77.jpeg

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    Posted · Failed! Confirm removal

    Does it happen with all printjobs or just this one? 

    If it happends often, then it's better to reach out to our support experts with some fresh printer logs. 
    They can read them out easier than me. You can create a ticket here: 

    https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

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    Posted · Failed! Confirm removal

    Its happened with different print jobs. This is this second time I think. Its printing again now. And the previous failed print printed fine the second time.

    Thanks for your help, i'll do as you suggest.

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