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problemas para iniciar la versión 5.2.1


ivanchy
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Posted (edited) · problemas para iniciar la versión 5.2.1

buenos días tengo problemas para iniciar la versión 5.2.1, solo me deja usar la versión 5.0 y versiones anteriores, desde que actualice la 5.0 tengo problemas, y es que todo se instala bien sin errores pero no se inicia el programa, no hay log de errores, nada de nada, y no se por qué pasa esto, uso Windows 10, en el administrador de tareas no aparece el programa al ejecutarlo, se queda el ratón pensando por un momento y luego no ocurre nada.

 

muchas gracias

Edited by ivanchy
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    Posted · problemas para iniciar la versión 5.2.1

    Hey @ivanchy,

     

    I'm sorry I can't speak Spanish, but I think I can help you.

    Welcome to the Ultimaker Community 🎉
    Sorry to hear you are stuck. 

    Did you try uninstalling your Cura? 
    Instructions on completely uninstalling can be found here:
    https://support.ultimaker.com/hc/en-us/articles/360013007080-How-can-I-completely-reset-my-Ultimaker-Cura-installation-

    Than you can install the latest version of Cura here:
    https://ultimaker.com/software/ultimaker-cura

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