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1) Open the front door on the print head and look carefully inside. In the base of the head that is now swung down there is a flat plate (a simple PCB). There are 2 wires going to that. tug gently on both wires to make sure they are still connected. This was the problem for me. I just resoldered the loose wire and no problems since.
2) In the maintenance menu on the S5 there is a way to test the levelling sensor. Run that.
3) Keep RF noise sources away from the printer during active leveling. As a test maybe put everything that can generate radio noise at least one meter away from the printer. That includes: any kind of computer like a cell phone, computer, monitor, thermostate, smoke detector, almost anything electronic, even computer mice, keyboards, pretty much anything that has electrical power these days has a computer in it. Even toasters.
Hopefully one of those three things will help. If not it's time to start replacing components and there are a lot of components to replace! So if 1-3 above don't do anything then contact your reseller.
Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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gr5 2,172
1) Open the front door on the print head and look carefully inside. In the base of the head that is now swung down there is a flat plate (a simple PCB). There are 2 wires going to that. tug gently on both wires to make sure they are still connected. This was the problem for me. I just resoldered the loose wire and no problems since.
2) In the maintenance menu on the S5 there is a way to test the levelling sensor. Run that.
3) Keep RF noise sources away from the printer during active leveling. As a test maybe put everything that can generate radio noise at least one meter away from the printer. That includes: any kind of computer like a cell phone, computer, monitor, thermostate, smoke detector, almost anything electronic, even computer mice, keyboards, pretty much anything that has electrical power these days has a computer in it. Even toasters.
Hopefully one of those three things will help. If not it's time to start replacing components and there are a lot of components to replace! So if 1-3 above don't do anything then contact your reseller.
Alternatively you can just turn it off and do a good accurate manual leveling. I don't recommend this as the glass tends not to be perfectly flat: https://community.ultimaker.com/topic/39188-ultituner-a-tool-to-tweak-your-printer
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