Jump to content

Cura 5.3.1 won't open after install


Recommended Posts

Posted · Cura 5.3.1 won't open after install

I've been trying for a couple of days now to get Ultimaker Cura 5.3.1 to open. I've installed, uninstalled, reinstalled, restarted, etc, but it won't open. I have Windows 10 Home Edition on an Acer laptop. Any clues on what I can do? I've even done a factory reset on the laptop.

  • Link to post
    Share on other sites

    • 3 weeks later...
    Posted · Cura 5.3.1 won't open after install

    Cura 5.3.0. worked fine until Windows 10 22H2 update. After that it opened to the "Initializing package manager" screen and just spins. I've waited an hour and it never moved on.  Uninstalled 5.3.0 and installed 5.3.1, same issue.

    Uninstalled 5.3.1, rebooted, installed 5.3.1 in the C:\UltiMaker Cura 5.3.1 directory instead of the default. Still won't get past the initializing screen.

    Disabled my 2nd monitor. Rebooted. Launched Cura 5.3.1 - still sticks at initializing screen.

    I'm using Windows 10 Pro at update 22H2 with an AMD Radeon HD 5670 video card.

    What else should I try?

    Thanks

  • Link to post
    Share on other sites

    Posted · Cura 5.3.1 won't open after install

    I found elsewhere a reference to deleting all old cura roaming profiles "..\Roaming\cura".

    I had 2 entries, one for 4.1.0 which is for my 'Cura for Cubicon' install (stuck at 4.1.0 as I have a Cubicon Prime M22Z) and one for 5.3.  I renamed "5.3" to "NOT OLD5_3" and relaunched Cura 5.3.1.  Success!

    Cura complained (a lot!) about configuration errors, so I just chose the reset option.  

    Cura 5.3.1 starts whenever I launch it!  Yay!  I'll deal with the fiddly bits as needed.

    BTW- Cura created a new "5.3" folder after it started working correctly.

    HTH

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.4 stable released
        The full stable release of UltiMaker Cura 5.4 is here and it makes it easier than ever to remove brims and supports from your finished prints. UltiMaker S series users can also look forward to print profiles for our newest UltiMaker PET CF composite material!
          • Like
        • 58 replies
    ×
    ×
    • Create New...