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Can't connect to S5 from Cura because printer is part of a group!?

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Posted · Can't connect to S5 from Cura because printer is part of a group!?

Hi

How do I get my S5 to understand that it is not part of a group, so that I can connect to it with Cura?

Don't know why this has happened now, have used it with Cura before without any problems. Well, without this particular problem...


Thanks!

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    Dustin

    Dustin 73

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    Posted · Can't connect to S5 from Cura because printer is part of a group!?

    I would recommend contacting UltiMaker Support directly about this issue.

    You will want to collect your Machine Log files and UltiMaker Cura Log files

    Guides
    Machine Logs: https://support.ultimaker.com/s/article/1667337561393

    UltiMaker Cura Logs: https://support.ultimaker.com/s/article/1667337559413

    Contact UltiMaker here: https://support.ultimaker.com/s/contactsupport

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