Suddenly, the left build plate guiding rod seems marginally misalligned, creating loud noise during leveling (Ultimaker 5s)

[BSenge 0]

Since about a week or so ago, we noticed rather loud grating noises coming from our printer during the leveling process and it seems to be caused by the left guiding rod of the build plate being slightly misaligned for some reason, leading to contact between the plastic and the rod.

 

We've had the printer since 2019 and no one can really explain why the rod would have changed position, even just slightly. The screw and the right rod seem to be as straight as they used to be.

 

Has anyone else experienced this? I suppose we'll attempt to unscrew the top part of the printer and try moving it, a little, is there anything to be wary of when doing this?

I've tried to look for a video on disassembling the 5s but couldn't really find any other than replacing print cores or the print head and such things.

Opening the top seems simple enough overall, but I always like to know what awaits me before I mess something up

 

[mrender 26]

Sounds like the machine is cold. Without running a print, try setting the bed temp to 60 degrees and leaving it to warm up for 20min or so then try again.

[Dustin 160]

If that is miss aligned suddenly.. it sounds like the frame of the machine itself has suffered impact or excessive pressure and pushed it out of square.