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How to move filament without going to factory reset - solved

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In my first contact with Ultimaker 2, I already have a blocked nozzle before even printing my first small robot.

The question is: To move filament through the Bowden Tube there is only the way to go to Maintenance / Advanced / Factory Reset and then level the plate till que have the option to load filament ?

I am trying to follow the steps of some of you to unblock the nozzle, but explanations seem to take for granted a lot of information a newbie cannot understand.

Any help is welcome



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There is a menu option on the printer:

Maintenance -> advanced -> move material

It's pretty unlikely that you have a blocked nozzle btw. More likely that the filament isn't feeding right, or has ground up at the extruder assembly on the back of the printer. Take the filament out, and cut off any damaged part.

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iluminarti, you were right. With just a thin needle (Ø 0,4mm) I could unblock the nozzle and everything worked all right. I not only could print my small robot but are now printing other parts with success.

Thanks for the help.

The machine is amazing and the quality we can achieve is really impressive.


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